COVID19 Q and A

COVID19 Q and A

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COVID19 Q and A

FAQs about COVID-19

Can I travel to Lord Howe Island?

Travelling within NSW

You are able to travel anywhere within NSW.

If you have recently arrived from overseas, follow the rules for international arrivals.

Interstate travel to and from NSW

Find information about the rules for entering and leaving NSW from other Australian states or territories here.

Before travelling to Lord Howe Island

As Covid-19 case numbers unfortunately continue to rise in New South Wales and across Australia, the Lord Howe Island Tourism Association has consulted with its accommodation, food and beverage and tour operator members and would like to strongly advise visitors to Lord Howe return a negative PCR or RAT test in the 24 hours prior to arrival on the island.

Please consult with your chosen accommodation regarding testing negative to either test prior to arrival to ensure you’re aligned with its arrival policy. Evidence of a negative test result may be required by your lodge prior to check-in. Please also check on flexible booking conditions relating to Covid-19. Flight with Qantas can be changed or cancelled with credits issued for future holidays.

Lord Howe is a small community with its limited guest numbers at capacity over summer and into 2023. The Gower Wilson Memorial Hospital is a small facility without an Intensive Care Unit.

If you arrive on Lord Howe and present with Covid-19 or discover you are a close contact, you are required to isolate at your accommodation until you return a negative test. Extended accommodation is at guests’ own expense and impacts the stays of next-arriving guests.

Returning a negative PCR or RAT test is a good indicator but is not foolproof; as a bottom line, if you feel unwell, please do not travel and instead postpone your holidays on Lord Howe for a future date.

For further information regarding self-isolation rules for Covid-19 please visit the NSW Health website here.

What are the symptoms of COVID-19? 

The symptoms of COVID-19 are similar to other colds and flus and include:

  • fever
  • sore throat
  • cough
  • fatigue
  • shortness of breath/difficulty breathing.

If you are suffering from any of these symptoms before you travel or while on the island, please seek medical advice and Coronavirus testing.

What should I do if I’m on Lord Howe Island and feeling unwell?

If you feel unwell with flu-like symptoms while on island, please contact the Gower Wilson Memorial Hospital on +2 6563 2000 to arrange a COVID-19 test. 

What is Lord Howe Island doing to encourage social distancing?

With a small resident population, capped visitor numbers, and plenty of sunshine and sea air, Lord Howe is tailor-made for social distancing and wellbeing. Restaurants and tour operators are limiting numbers to ensure social distancing requirements are met. Book restaurants and tours in advance to guarantee your place.

Restaurants and hospitality

Hospitality premises, such as restaurants, cafes, function centres, take away food and drink premises, kiosks, micro-breweries or small distilleries, small bars, and registered clubs, can open to customers to consume food and beverages on premises.


Masks provide an extra layer of protection against COVID-19 and flu. Masks are still mandatory in some settings and are strongly recommended in crowded places.

All people in NSW over the age of 12 are required to wear a face mask:

  • at a public hospital or private health facility (including private hospitals and day procedure centres)
  • in residential care facilities or hostels
  • on public transport and public transport waiting areas (including in taxis and rideshare services)
  • in a cruise terminal
  • on a domestic commercial aircraft (including when the aircraft is flying above NSW).

If you are over the age of 12 and are a household or close contact of someone who has tested positive to COVID-19, you must also wear a face mask when you are in an indoor setting that is not your own home, including workplaces and tertiary education settings. School settings may have their own guidance for students which should be followed.

COVID-19 safe check in

QR check-ins are only required at nightclubs, and for all music festivals with more than 1,000 people. Hospitals, aged and disability facilities may use their existing systems for recording visitors.

Vaccination evidence

Most premises in NSW are now open to everyone, regardless of whether you are fully vaccinated or not.

You no longer need to show evidence that you are fully vaccinated at most premises.

However, you still need to show evidence that you are fully vaccinated:

  • if you work in certain industries.

Check what you need as vaccination evidence.

Occupiers of premises

Some premises may choose to require people to be fully vaccinated or to wear a mask as a condition of entry.

It is a matter for the occupier of each premises to exercise judgement on what is appropriate for their premises and the well-being of their staff and customers.

If you want to enter premises where an occupier has chosen to require you to be fully vaccinated, the occupier may ask to see your vaccination evidence. You do not have to show the occupier your vaccination evidence, but if you do not, the occupier may not let you in.

What precautions are taken on the flights?

QantasLink is dedicated to ensuring the health and wellbeing of passengers and staff, and has implemented temporary safety measures for check-in, catering and onboard services. See more information here.

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